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Introduction à la gestion des leads et des deals avec le CRM Smartify ERP

Introduction à la gestion des leads et des deals avec le CRM Smartify ERP

 Ce cours vous apprendra à utiliser efficacement le module CRM de Smartify ERP pour gérer vos prospects, suivre votre pipeline commercial et convertir plus de leads en clients. Vous découvrirez comment configurer votre CRM, suivre les opportunités à travers les différentes étapes du processus de vente et analyser vos performances commerciales.

Comprendre et configurer le CRM Smartify
Gestion des prospects et opportunités
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Introduction à la gestion des leads et des deals avec le CRM Smartify ERP

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Request history
#1 eyJpdiI6IlMwaFRIY0Q1eHdVRnVkU2pWQzg1amc9PSIsInZhbHVlIjoick42WU1ybW9kZE1mY1F1MjNJa3htdz09IiwibWFjIjoiMTUyYWY2MDA3ZDkyMDBhODY0MTNmODcxNzgxZmNiOGJiYjcwND... (23:29:17)
  • #1 eyJpdiI6IlMwaFRIY0Q1eHdVRnVkU2pWQzg1amc9PSIsInZhbHVlIjoick42WU1ybW9kZE1mY1F1MjNJa3htdz09IiwibWFjIjoiMTUyYWY2MDA3ZDkyMDBhODY0MTNmODcxNzgxZmNiOGJiYjcwND... (23:29:17)
8.2.22PHP Version3.05sRequest Duration12MBMemory UsageGET {slug?}/view-course/{course_slug}Route
    • Booting (2.6s)time
    • Application (450ms)time
    • 1 x Booting (85.25%)
      2.60s
      1 x Application (14.75%)
      450ms
      4 templates were rendered
      • lms::storefront.theme1.viewcourseviewcourse.blade.php#?blade
      • lms::layouts.theme1.shopfrontshopfront.blade.php#?blade
      • lms::layouts.theme1.shopheadshophead.blade.php#?blade
      • lms::layouts.theme1.shopheadershopheader.blade.php#?blade
      uri
      GET {slug?}/view-course/{course_slug}
      middleware
      web
      controller
      Workdo\LMS\Http\Controllers\StoreController@ViewCourse
      namespace
      prefix
      where
      as
      store.viewcourse
      file
      packages/workdo/LMS/src/Http/Controllers/StoreController.php:1374-1524
      42 statements were executed (8 duplicates)Show only duplicates114ms
      • Connection Establishedsql_smartifyerp_demo2Store.php#100
        Backtrace
        • packages/workdo/LMS/src/Entities/Store.php:100
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1377
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
      • select * from `stores` where `slug` = 'groupe-smartify' limit 1
        9.41mssql_smartifyerp_demo2Store.php#100
        Bindings
        • 0: groupe-smartify
        Backtrace
        • packages/workdo/LMS/src/Entities/Store.php:100
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1377
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
      • select * from `page_options` where `workspace_id` = 31 and `created_by` = 2
        5.09mssql_smartifyerp_demo2StoreController.php#1396
        Bindings
        • 0: 31
        • 1: 2
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1396
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `store_theme_settings` where `store_id` = 4
        1.5mssql_smartifyerp_demo2LmsUtility.php#308
        Bindings
        • 0: 4
        Backtrace
        • packages/workdo/LMS/src/Entities/LmsUtility.php:308
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1397
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
      • select * from `courses` where `workspace_id` = 31 and `created_by` = 2 and `slug` is null
        8.19mssql_smartifyerp_demo2Course.php#167
        Bindings
        • 0: 31
        • 1: 2
        Backtrace
        • packages/workdo/LMS/src/Entities/Course.php:167
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1364
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1414
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
      • select * from `courses` where `workspace_id` = 31 and `created_by` = 2 and `slug` = 'eyJpdiI6IlMwaFRIY0Q1eHdVRnVkU2pWQzg1amc9PSIsInZhbHVlIjoick42WU1ybW9kZE1mY1F1MjNJa3htdz09IiwibWFjIjoiMTUyYWY2MDA3ZDkyMDBhODY0MTNmODcxNzgxZmNiOGJiYjcwNDViMzEwNmI5Y2QxNWI1YzkwOGJhMmY3OWNlNiIsInRhZyI6IiJ9' limit 1
        1.4mssql_smartifyerp_demo2StoreController.php#1422
        Bindings
        • 0: 31
        • 1: 2
        • 2: eyJpdiI6IlMwaFRIY0Q1eHdVRnVkU2pWQzg1amc9PSIsInZhbHVlIjoick42WU1ybW9kZE1mY1F1MjNJa3htdz09IiwibWFjIjoiMTUyYWY2MDA3ZDkyMDBhODY0MTNmODcxNzgxZmNiOGJiYjcwNDViMzEwNmI5Y2QxNWI1YzkwOGJhMmY3OWNlNiIsInRhZyI6IiJ9
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1422
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `courses` where `workspace_id` = 31 and `created_by` = 2 and `id` = 'eyJpdiI6IlMwaFRIY0Q1eHdVRnVkU2pWQzg1amc9PSIsInZhbHVlIjoick42WU1ybW9kZE1mY1F1MjNJa3htdz09IiwibWFjIjoiMTUyYWY2MDA3ZDkyMDBhODY0MTNmODcxNzgxZmNiOGJiYjcwNDViMzEwNmI5Y2QxNWI1YzkwOGJhMmY3OWNlNiIsInRhZyI6IiJ9' limit 1
        9.79mssql_smartifyerp_demo2StoreController.php#1435
        Bindings
        • 0: 31
        • 1: 2
        • 2: eyJpdiI6IlMwaFRIY0Q1eHdVRnVkU2pWQzg1amc9PSIsInZhbHVlIjoick42WU1ybW9kZE1mY1F1MjNJa3htdz09IiwibWFjIjoiMTUyYWY2MDA3ZDkyMDBhODY0MTNmODcxNzgxZmNiOGJiYjcwNDViMzEwNmI5Y2QxNWI1YzkwOGJhMmY3OWNlNiIsInRhZyI6IiJ9
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1435
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `courses` where `workspace_id` = 31 and `created_by` = 2 and `id` = 4 limit 1
        4.09mssql_smartifyerp_demo2StoreController.php#1451
        Bindings
        • 0: 31
        • 1: 2
        • 2: 4
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1451
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `users` where `users`.`id` in ('2')
        6.64mssql_smartifyerp_demo2StoreController.php#1451
        Bindings
        • 0: 2
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1451
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `chapters` where `chapters`.`course_id` in (4)
        3.25mssql_smartifyerp_demo2StoreController.php#1451
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1451
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `purchased_courses` where `purchased_courses`.`course_id` in (4)
        2.91mssql_smartifyerp_demo2StoreController.php#1451
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1451
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `courses` where `workspace_id` = 31 and `created_by` = 2 and `category` = '3' limit 4
        9.8mssql_smartifyerp_demo2StoreController.php#1468
        Bindings
        • 0: 31
        • 1: 2
        • 2: 3
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1468
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `course_categories` where `course_categories`.`id` = '3' limit 1
        4.86mssql_smartifyerp_demo2StoreController.php#1469
        Bindings
        • 0: 3
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1469
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `course_faqs` where `course_id` = 4
        10.61mssql_smartifyerp_demo2StoreController.php#1470
        Bindings
        • 0: 4
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1470
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `chapters` where `course_id` = 4
        7.81mssql_smartifyerp_demo2StoreController.php#1471
        Bindings
        • 0: 4
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1471
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `headers` where `course` = 4
        1.5mssql_smartifyerp_demo2StoreController.php#1472
        Bindings
        • 0: 4
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1472
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `chapters` where `chapters`.`header_id` in (6, 7)
        5.16mssql_smartifyerp_demo2StoreController.php#1472
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1472
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `courses` where `workspace_id` = 31 and `created_by` = '2' and `status` = 'Active'
        950μssql_smartifyerp_demo2StoreController.php#1473
        Bindings
        • 0: 31
        • 1: 2
        • 2: Active
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1473
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `courses` where `workspace_id` = 31 and `created_by` = '2' and `status` = 'Active' limit 2
        600μssql_smartifyerp_demo2StoreController.php#1474
        Bindings
        • 0: 31
        • 1: 2
        • 2: Active
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1474
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `rattings` where `course_id` = 4
        10.12mssql_smartifyerp_demo2StoreController.php#1476
        Bindings
        • 0: 4
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1476
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select sum(`ratting`) as aggregate from `rattings` where `course_id` = 4 and `rating_view` = 'on'
        410μssql_smartifyerp_demo2StoreController.php#1477
        Bindings
        • 0: 4
        • 1: on
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1477
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select count(*) as aggregate from `rattings` where `course_id` = 4 and `rating_view` = 'on'
        390μssql_smartifyerp_demo2StoreController.php#1478
        Bindings
        • 0: 4
        • 1: on
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1478
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select `meta_keywords` from `courses` where `id` = 4
        340μssql_smartifyerp_demo2StoreController.php#1480
        Bindings
        • 0: 4
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1480
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select `meta_description` from `courses` where `id` = 4
        380μssql_smartifyerp_demo2StoreController.php#1481
        Bindings
        • 0: 4
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1481
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `rattings` where `tutor_id` = '2' and `slug` = 'groupe-smartify'
        350μssql_smartifyerp_demo2StoreController.php#1494
        Bindings
        • 0: 2
        • 1: groupe-smartify
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1494
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select sum(`ratting`) as aggregate from `rattings` where `tutor_id` = '2' and `slug` = 'groupe-smartify' and `rating_view` = 'on'
        340μssql_smartifyerp_demo2StoreController.php#1495
        Bindings
        • 0: 2
        • 1: groupe-smartify
        • 2: on
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1495
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select count(*) as aggregate from `rattings` where `tutor_id` = '2' and `slug` = 'groupe-smartify' and `rating_view` = 'on'
        340μssql_smartifyerp_demo2StoreController.php#1496
        Bindings
        • 0: 2
        • 1: groupe-smartify
        • 2: on
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1496
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `users` where `users`.`id` = '2' limit 1
        410μssql_smartifyerp_demo2StoreController.php#1508
        Bindings
        • 0: 2
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1508
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `store_theme_settings` where `store_id` = 4 and `theme_name` = 'theme1'
        390μssql_smartifyerp_demo2LmsUtility.php#169
        Bindings
        • 0: 4
        • 1: theme1
        Backtrace
        • packages/workdo/LMS/src/Entities/LmsUtility.php:169
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1511
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
      • select sum(`ratting`) as aggregate from `rattings` where `course_id` = 4 and `rating_view` = 'on'
        700μssql_smartifyerp_demo2Course.php#52
        Bindings
        • 0: 4
        • 1: on
        Backtrace
        • packages/workdo/LMS/src/Entities/Course.php:52
        • view::lms::storefront.theme1.viewcourse:588
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
      • select count(*) as aggregate from `rattings` where `course_id` = 4 and `rating_view` = 'on'
        420μssql_smartifyerp_demo2Course.php#57
        Bindings
        • 0: 4
        • 1: on
        Backtrace
        • packages/workdo/LMS/src/Entities/Course.php:57
        • view::lms::storefront.theme1.viewcourse:588
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
      • select * from `purchased_courses` where `purchased_courses`.`course_id` = 2 and `purchased_courses`.`course_id` is not null
        370μssql_smartifyerp_demo2viewcourse.blade.php#863
        Bindings
        • 0: 2
        Backtrace
        • view::lms::storefront.theme1.viewcourse:863
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:74
      • select * from `chapters` where `chapters`.`course_id` = 2 and `chapters`.`course_id` is not null
        400μssql_smartifyerp_demo2viewcourse.blade.php#877
        Bindings
        • 0: 2
        Backtrace
        • view::lms::storefront.theme1.viewcourse:877
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        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
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