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Introduction à la gestion des leads et des deals avec le CRM Smartify ERP

Introduction à la gestion des leads et des deals avec le CRM Smartify ERP

 Ce cours vous apprendra à utiliser efficacement le module CRM de Smartify ERP pour gérer vos prospects, suivre votre pipeline commercial et convertir plus de leads en clients. Vous découvrirez comment configurer votre CRM, suivre les opportunités à travers les différentes étapes du processus de vente et analyser vos performances commerciales.

Comprendre et configurer le CRM Smartify
Gestion des prospects et opportunités
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Introduction à la gestion des leads et des deals avec le CRM Smartify ERP

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Request history
#1 eyJpdiI6IlpnbDFabFEwVnFpNHVkWmdZazZOSGc9PSIsInZhbHVlIjoiVTNjU1BQQytxV2cweFk3R01ZR1FWZz09IiwibWFjIjoiZmQxYTY3ZGNlNmQyMzAzNDhmM2FlY2I4MDA0MGViNDczNWM2Zj... (00:17:22)
  • #1 eyJpdiI6IlpnbDFabFEwVnFpNHVkWmdZazZOSGc9PSIsInZhbHVlIjoiVTNjU1BQQytxV2cweFk3R01ZR1FWZz09IiwibWFjIjoiZmQxYTY3ZGNlNmQyMzAzNDhmM2FlY2I4MDA0MGViNDczNWM2Zj... (00:17:22)
8.2.22PHP Version2.8sRequest Duration11MBMemory UsageGET {slug?}/view-course/{course_slug}Route
    • Booting (1.97s)time
    • Application (828ms)time
    • 1 x Booting (70.39%)
      1.97s
      1 x Application (29.61%)
      828ms
      4 templates were rendered
      • lms::storefront.theme1.viewcourseviewcourse.blade.php#?blade
      • lms::layouts.theme1.shopfrontshopfront.blade.php#?blade
      • lms::layouts.theme1.shopheadshophead.blade.php#?blade
      • lms::layouts.theme1.shopheadershopheader.blade.php#?blade
      uri
      GET {slug?}/view-course/{course_slug}
      middleware
      web
      controller
      Workdo\LMS\Http\Controllers\StoreController@ViewCourse
      namespace
      prefix
      where
      as
      store.viewcourse
      file
      packages/workdo/LMS/src/Http/Controllers/StoreController.php:1374-1524
      42 statements were executed (8 duplicates)Show only duplicates332ms
      • Connection Establishedsql_smartifyerp_demo2Store.php#100
        Backtrace
        • packages/workdo/LMS/src/Entities/Store.php:100
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1377
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
      • select * from `stores` where `slug` = 'groupe-smartify' limit 1
        13.06mssql_smartifyerp_demo2Store.php#100
        Bindings
        • 0: groupe-smartify
        Backtrace
        • packages/workdo/LMS/src/Entities/Store.php:100
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1377
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
      • select * from `page_options` where `workspace_id` = 31 and `created_by` = 2
        4.49mssql_smartifyerp_demo2StoreController.php#1396
        Bindings
        • 0: 31
        • 1: 2
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1396
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `store_theme_settings` where `store_id` = 4
        15.27mssql_smartifyerp_demo2LmsUtility.php#308
        Bindings
        • 0: 4
        Backtrace
        • packages/workdo/LMS/src/Entities/LmsUtility.php:308
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1397
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
      • select * from `courses` where `workspace_id` = 31 and `created_by` = 2 and `slug` is null
        8.55mssql_smartifyerp_demo2Course.php#167
        Bindings
        • 0: 31
        • 1: 2
        Backtrace
        • packages/workdo/LMS/src/Entities/Course.php:167
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1364
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1414
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
      • select * from `courses` where `workspace_id` = 31 and `created_by` = 2 and `slug` = 'eyJpdiI6IlpnbDFabFEwVnFpNHVkWmdZazZOSGc9PSIsInZhbHVlIjoiVTNjU1BQQytxV2cweFk3R01ZR1FWZz09IiwibWFjIjoiZmQxYTY3ZGNlNmQyMzAzNDhmM2FlY2I4MDA0MGViNDczNWM2Zjc0NDE5NjFhNDM3NmE5NDA0MGZlYmJiYjdkZiIsInRhZyI6IiJ9' limit 1
        13.85mssql_smartifyerp_demo2StoreController.php#1422
        Bindings
        • 0: 31
        • 1: 2
        • 2: eyJpdiI6IlpnbDFabFEwVnFpNHVkWmdZazZOSGc9PSIsInZhbHVlIjoiVTNjU1BQQytxV2cweFk3R01ZR1FWZz09IiwibWFjIjoiZmQxYTY3ZGNlNmQyMzAzNDhmM2FlY2I4MDA0MGViNDczNWM2Zjc0NDE5NjFhNDM3NmE5NDA0MGZlYmJiYjdkZiIsInRhZyI6IiJ9
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1422
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `courses` where `workspace_id` = 31 and `created_by` = 2 and `id` = 'eyJpdiI6IlpnbDFabFEwVnFpNHVkWmdZazZOSGc9PSIsInZhbHVlIjoiVTNjU1BQQytxV2cweFk3R01ZR1FWZz09IiwibWFjIjoiZmQxYTY3ZGNlNmQyMzAzNDhmM2FlY2I4MDA0MGViNDczNWM2Zjc0NDE5NjFhNDM3NmE5NDA0MGZlYmJiYjdkZiIsInRhZyI6IiJ9' limit 1
        1.09mssql_smartifyerp_demo2StoreController.php#1435
        Bindings
        • 0: 31
        • 1: 2
        • 2: eyJpdiI6IlpnbDFabFEwVnFpNHVkWmdZazZOSGc9PSIsInZhbHVlIjoiVTNjU1BQQytxV2cweFk3R01ZR1FWZz09IiwibWFjIjoiZmQxYTY3ZGNlNmQyMzAzNDhmM2FlY2I4MDA0MGViNDczNWM2Zjc0NDE5NjFhNDM3NmE5NDA0MGZlYmJiYjdkZiIsInRhZyI6IiJ9
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1435
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `courses` where `workspace_id` = 31 and `created_by` = 2 and `id` = 4 limit 1
        9mssql_smartifyerp_demo2StoreController.php#1451
        Bindings
        • 0: 31
        • 1: 2
        • 2: 4
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1451
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `users` where `users`.`id` in ('2')
        14.13mssql_smartifyerp_demo2StoreController.php#1451
        Bindings
        • 0: 2
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1451
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `chapters` where `chapters`.`course_id` in (4)
        12.22mssql_smartifyerp_demo2StoreController.php#1451
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1451
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `purchased_courses` where `purchased_courses`.`course_id` in (4)
        11mssql_smartifyerp_demo2StoreController.php#1451
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1451
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `courses` where `workspace_id` = 31 and `created_by` = 2 and `category` = '3' limit 4
        12.59mssql_smartifyerp_demo2StoreController.php#1468
        Bindings
        • 0: 31
        • 1: 2
        • 2: 3
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1468
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `course_categories` where `course_categories`.`id` = '3' limit 1
        15.81mssql_smartifyerp_demo2StoreController.php#1469
        Bindings
        • 0: 3
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1469
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `course_faqs` where `course_id` = 4
        11.12mssql_smartifyerp_demo2StoreController.php#1470
        Bindings
        • 0: 4
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1470
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `chapters` where `course_id` = 4
        6.01mssql_smartifyerp_demo2StoreController.php#1471
        Bindings
        • 0: 4
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1471
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `headers` where `course` = 4
        9.31mssql_smartifyerp_demo2StoreController.php#1472
        Bindings
        • 0: 4
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1472
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `chapters` where `chapters`.`header_id` in (6, 7)
        3.36mssql_smartifyerp_demo2StoreController.php#1472
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1472
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `courses` where `workspace_id` = 31 and `created_by` = '2' and `status` = 'Active'
        8.17mssql_smartifyerp_demo2StoreController.php#1473
        Bindings
        • 0: 31
        • 1: 2
        • 2: Active
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1473
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `courses` where `workspace_id` = 31 and `created_by` = '2' and `status` = 'Active' limit 2
        12.39mssql_smartifyerp_demo2StoreController.php#1474
        Bindings
        • 0: 31
        • 1: 2
        • 2: Active
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1474
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `rattings` where `course_id` = 4
        6.2mssql_smartifyerp_demo2StoreController.php#1476
        Bindings
        • 0: 4
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1476
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select sum(`ratting`) as aggregate from `rattings` where `course_id` = 4 and `rating_view` = 'on'
        8.97mssql_smartifyerp_demo2StoreController.php#1477
        Bindings
        • 0: 4
        • 1: on
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1477
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select count(*) as aggregate from `rattings` where `course_id` = 4 and `rating_view` = 'on'
        2.1mssql_smartifyerp_demo2StoreController.php#1478
        Bindings
        • 0: 4
        • 1: on
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1478
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select `meta_keywords` from `courses` where `id` = 4
        13.17mssql_smartifyerp_demo2StoreController.php#1480
        Bindings
        • 0: 4
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1480
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select `meta_description` from `courses` where `id` = 4
        3.53mssql_smartifyerp_demo2StoreController.php#1481
        Bindings
        • 0: 4
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1481
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `rattings` where `tutor_id` = '2' and `slug` = 'groupe-smartify'
        740μssql_smartifyerp_demo2StoreController.php#1494
        Bindings
        • 0: 2
        • 1: groupe-smartify
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1494
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select sum(`ratting`) as aggregate from `rattings` where `tutor_id` = '2' and `slug` = 'groupe-smartify' and `rating_view` = 'on'
        18.75mssql_smartifyerp_demo2StoreController.php#1495
        Bindings
        • 0: 2
        • 1: groupe-smartify
        • 2: on
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1495
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select count(*) as aggregate from `rattings` where `tutor_id` = '2' and `slug` = 'groupe-smartify' and `rating_view` = 'on'
        4.7mssql_smartifyerp_demo2StoreController.php#1496
        Bindings
        • 0: 2
        • 1: groupe-smartify
        • 2: on
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1496
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `users` where `users`.`id` = '2' limit 1
        5.14mssql_smartifyerp_demo2StoreController.php#1508
        Bindings
        • 0: 2
        Backtrace
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1508
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:208
      • select * from `store_theme_settings` where `store_id` = 4 and `theme_name` = 'theme1'
        7.86mssql_smartifyerp_demo2LmsUtility.php#169
        Bindings
        • 0: 4
        • 1: theme1
        Backtrace
        • packages/workdo/LMS/src/Entities/LmsUtility.php:169
        • packages/workdo/LMS/src/Http/Controllers/StoreController.php:1511
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:262
      • select sum(`ratting`) as aggregate from `rattings` where `course_id` = 4 and `rating_view` = 'on'
        8.22mssql_smartifyerp_demo2Course.php#52
        Bindings
        • 0: 4
        • 1: on
        Backtrace
        • packages/workdo/LMS/src/Entities/Course.php:52
        • view::lms::storefront.theme1.viewcourse:588
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
      • select count(*) as aggregate from `rattings` where `course_id` = 4 and `rating_view` = 'on'
        4.06mssql_smartifyerp_demo2Course.php#57
        Bindings
        • 0: 4
        • 1: on
        Backtrace
        • packages/workdo/LMS/src/Entities/Course.php:57
        • view::lms::storefront.theme1.viewcourse:588
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
      • select * from `purchased_courses` where `purchased_courses`.`course_id` = 2 and `purchased_courses`.`course_id` is not null
        2.72mssql_smartifyerp_demo2viewcourse.blade.php#863
        Bindings
        • 0: 2
        Backtrace
        • view::lms::storefront.theme1.viewcourse:863
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:74
      • select * from `chapters` where `chapters`.`course_id` = 2 and `chapters`.`course_id` is not null
        6.11mssql_smartifyerp_demo2viewcourse.blade.php#877
        Bindings
        • 0: 2
        Backtrace
        • view::lms::storefront.theme1.viewcourse:877
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
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        Backtrace
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